• Read more about Which shops in the center participate in the programme?

All the shops that are identified in the shop window or at the point of collection.

You can also check it out here.

• Read more about If I use a Giftcard to make my purchases, do I get points?

Yes, we will always give you one point for every PLN spent in shops participating in the programme.

• Read more about Can I accumulate points for purchases made in any store?

No, you will only be able to accumulate points for purchases in establishments that are members of the programme.

• Read more about What is a LIFEstyler Center?

A LIFEstyler center is one that already belongs to the CLUB LIFEstyler. In these centers you can enjoy all that the Club offers you if you are a member: get discounts for purchases, accumulate points by scanning your QR code in stores and enjoy a lot of advantages. Please note:
- Every time you accumulate points for your purchases or interactions, you will be able to redeem them in cash with your LIFESTYLERS wallet card from your selected center.
- You can only have one LIFEstyler center but you can change it according to your preferences.

• Read more about How do I get my virtual wallet card?

You can only get it through Factory APP and follow the steps indicated.

The requirements to be able to download the card in the Wallet are: not having another active card in your LIFEstyler center and having accumulated points for purchases for an amount equal to or greater than 750 PLN*.

*Amount for the Factory Annopol. This value varies per center.

• Read more about How can I earn points on a purchase I have already made?

If something went wrong with your purchase due to a technical problem or because you forgot to scan your QR in store, you can get your points for purchases through the app. 

• Read more about How can I earn points on a purchase I have already made?

In this section you will find the detailed information you need.

• Read more about Drinking water

Highly mineralized water straight from the tap.

In the Factory Kraków outlet you will find two drinking water fountains with highly mineralized drinking water:

- on the ground floor, next to Halfprice store

- on the 1st floor, next to Big Star store

You can fill a reusable bottle or a bowl for your pet with it. Remember that pets are welcome at the Factory outlet :)

The drinking fountain is adapted to people with mobility disabilities and in wheelchairs.

• Read more about Baby care room

The place you can take care of your child.

You can find three rooms:

- in the sanitar corridor next to Rossmann store

- in the sanitar corridor next to Nike store

- in the sanitar corridor next to Puma store

• Read more about Charger for electric cars

Charge your electric car during shopping.

Use an electric vehicle charging station. You will find it in the free parking lot at Factory Kraków 24/7.

On average, it only takes an hour to fully charge your car with DC power!